https://larapass.support-hub.io/feed/320 <![CDATA[LaraPass - Your Personal Password Manager Article Feed]]> 2020-11-25T06:38:57+00:00 <![CDATA[What type of Hosting Service Provider should I use?]]> https://larapass.support-hub.io/127 LaraPass works best on a VPS. While VPS with cPanel or Direct Admin or Plesk will work without any issues, we personally recommend choosing from one of the following VPS providers (starts for as low as $5)

Digital Ocean (Recommended)

Vultr

Cloudways

Since these VPS provide raw server with resources, we will need a server manager to run our PHP applications such as LaraPass. Some of the suggested are -

Ploi (provides a FREE account for 1 website with Free SSL)

Runcloud

ServerPilot

Laravel Forge (Created & Managed by the Creator of Laravel)

We also recommend downloading & installing Bitvise SSH Client or any other of your choice so you can connect to your server easily.

We do not recommend using LaraPass on Shared Hosting due to compatibility and security restrictions. Furthermore, we will not provide support for Installing Larapass on Shared Hosting. Do it at your own risk.

- LaraPass Support

]]> 2018-11-16T12:29:05+00:00 <![CDATA[LaraPass Mailer Error - Swift_TransportException (554)]]> https://larapass.support-hub.io/584 This error in LaraPass occurs when the LaraPass instance is unable to send emails using the set outgoing server.

Common Cause: Invalid SMTP Credentials (or LaraPass failing to validate and login to the outgoing server).

Possible Fix: Test and verify the outgoing server credentials are accurate and working as intended. Clear Config:Cache & try again.

Additional Test: To verify the issue is not with the LaraPass instance, set the outgoing mailer to 'log', send email and check the LaraPass log file to see if the email was indeed sent.

If the issue still persists, open a ticket and our support team members will try to identify and resolve your issue at the earliest.

-LaraPass Support

]]> 2019-06-23T03:23:56+00:00 <![CDATA[Invalid Authentication Code (Error) on 2-Step Activation]]> https://larapass.support-hub.io/585 Google Authenticator Codes are generated and verified using system/server clocks, as such it is absolutely necessary to make sure your server clock is in-sync and accurate. 

If you receive an 'Oh snap! Invalid Authentication Code' error when trying to activate 2-Step Authentication under "Security Settings" in LaraPass, its because your server clock in out-of-sync.

Possible Fix: Soft/Hard Reboot of the Server/Webserver does usually fix the issue. If it doesn't, try manually adjusting the server clock and restarting the web-server. 

If the issue still persists, open a ticket and our support team members will try to identify and resolve your issue at the earliest.

-LaraPass Support

]]> 2019-06-23T03:30:33+00:00 <![CDATA[No admin folder for installation (/admin/install file not found)]]> https://larapass.support-hub.io/1016 This is a very common error that allot of users encounter.

LaraPass is build using the Laravel Framework which follows the MVC structure, meaning each URL corresponds to a particular route and not a direct file/folder.

If you have uploaded larapass_source files in your public directory, then you will be able access the installation menu by visiting 

yoursite.com/public/admin/install

But this is very dangerous as you will be exposing your secure environment files on a publicly accessible domain (i.e., yoursite.com/.env).

In order to have a secure installation, you should place the source files outside the public folder (namely in the root folder) and then either create a symlink between larapass_source/public folder and your public_html folder or create a new sub-domain and have that sub domain's root be the larapass_source/public directory as shown here.

If you are still facing any difficulty and require additional help or have suggestions about how we can make this more clearly explained, feel free to open a support ticket and we would be more than happy to resolve any issue you may have.

-LaraPass Support

]]> 2019-07-26T10:23:48+00:00 <![CDATA[[Ugent][High Priority] Critical Security Bug Fix released on 25-Nov-202]]> https://larapass.support-hub.io/2381 We were notified of a critical security bug caused by a 3rd-party vendor package at random on 24-Nov-2020. We have identified and the fixed this bug immediately and released the update files on CodeCanyon for everyone else to download on 25-Nov-2020.

This is a high priority security bug and we recommend you update your larapass app's immediately. If you are facing any issues or difficulty in doing so, please open a support ticket or email us at support@larapass.net and we will be more than happy to help you out.

Thanks & Regards,
LaraPass Support Team

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